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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sean Weissman

Sean Weissman

October 1, 2024

5  out of  5
rating by Sean Weissman
"Very knowledgeable and helpful. Been using them for about 15 years. When a previous car of mine was totalled they made the process of my claim very easy so I could focus on getting a replacement. Service has also always been quick with switching vehicle insurance or setting up new renters insurance."
We responded:
"Sean, thank you for the fantastic review! I'm happy to know you had a great experience with our office. We're always here to help with any of your insurance needs. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Connie Watson

August 28, 2024

5  out of  5
rating by Connie Watson
"Kim Andona was extremely kind and very helpful to me"
We responded:
"Connie, thank you for your review. I'm glad to hear that Kim was kind and helpful to you. We appreciate your feedback and look forward to assisting you with any future needs. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Brenda Fisher

August 28, 2024

5  out of  5
rating by Brenda Fisher
"Willow dug deep, and deeper and followed up, time after time , for months. Finally, she figured out the mistake by corporate and returned a credit to my account. Now that effort was outstanding.. She didn’t give up. She knew it was the right thing to do. Thank you so much Willow. WELL DONE!"
We responded:
"Brenda, thank you for sharing your experience. I'm glad Willow was able to resolve the issue and ensure the credit was returned to your account. Her dedication and persistence are truly commendable. We appreciate your kind words and are here for any future needs. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Angela Verso

August 27, 2024

5  out of  5
rating by Angela Verso
"We had the opportunity to speak and meet with Sandra and we had such an amazing experience with her. She explained everything to us in a well manner and made sure we had all of our questions answered. I would definitely recommend her."
We responded:
"Angela, thank you for your wonderful review. I'm glad Sandra provided you with an amazing experience and answered all your questions thoroughly. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Marlyce McKinnon

August 24, 2024

5  out of  5
rating by Marlyce McKinnon
"Joanna and Teresa are amazing!!"
We responded:
"Marlyce, thank you for your review. I'm glad to hear that Joanna and Teresa provided you with excellent service. We appreciate your feedback and look forward to assisting you with any future needs. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Chad Mckinnon

August 24, 2024

5  out of  5
rating by Chad Mckinnon
"Love State Farm! Joanna and Tracy with Jake Johnston’s branch are great! Go see them."
We responded:
"Chad, thank you for the wonderful review. I'm glad to hear that Joanna and Tracy have provided you with great service. We appreciate your recommendation and look forward to assisting you with any future needs. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Francisco Jesus Rodriguez Pelayo

August 19, 2024

5  out of  5
rating by Francisco Jesus Rodriguez Pelayo
"Buen servicio de Sandra"
We responded:
"Gracias, Francisco, por su comentario positivo. Me alegra saber que Sandra le brindó un buen servicio. Estamos aquí para ayudarle con cualquier necesidad futura. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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CHUCKLES13-YT

August 14, 2024

5  out of  5
rating by CHUCKLES13-YT
"Great service!"
We responded:
"Glad you had a great experience with our service! Thanks for the awesome review! - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
Profile photo of Malinda Pope

Malinda Pope

August 14, 2024

5  out of  5
rating by Malinda Pope
"Upon looking to change auto and home insurance companies, I contacted State Farm to get quotes and talk to an agent. I was fortunate to have been connected to Willow Ornellas in the Minden, NV office. Willow is extremely kind, informative, and professional!! She kept in contact with me through emails, text messages, and phone calls. Her emails were extremely detailed, outlining quotes for the various policies. Willow made the transferring of my home and auto policies so smooth. I wish I had switched to State Farm earlier! Willow is a shining example of how customer service truly should be! I am impressed with her knowledge of insurance and personal customer service. State Farm is blessed to have Willow on their team!!! Malinda Pope"
We responded:
"Hey Malinda, thanks so much for your awesome review! I'm really glad Willow could assist you with your auto and home insurance needs. She truly is kind, informative, and professional, and it's great to know she made the process smooth for you. We're grateful to have her on our team! If you ever need anything else, feel free to reach out. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Timothy

August 7, 2024

5  out of  5
rating by Timothy
"Great service and always helpful. Sarah is always kind and extremely helpful when I get a call from her"
We responded:
"Hey Timothy, Thanks a lot for the awesome review! We're glad to hear that Sarah has been kind and helpful to you. We're grateful to have her on our team. If you need anything else, feel free to reach out! - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Ariel Smith

August 7, 2024

5  out of  5
rating by Ariel Smith
"I have worked a lot with Diana and she is amazing. She is always so helpful and sweet. She does everything she can to help me."
We responded:
"Hey Ariel, Thanks a lot for the awesome review! I'm really happy to hear that Diana has been so helpful and sweet. She truly is a valuable part of our team. If you ever need anything else, we're here for you! - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Steve Moody

July 31, 2024

5  out of  5
rating by Steve Moody
"Sandra was very helpful wirh my claim."
We responded:
"Hey Steve, I'm so glad Sandra could help you with your claim! Thanks for sharing your experience! If you need anything else, we're here for you. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Tierra Perkins

July 22, 2024

5  out of  5
rating by Tierra Perkins
"Listened to my question, and was able to provide me information that I was able to understand!"
We responded:
"Hey Tierra! I'm so happy you found the information clear and understandable! If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for the awesome review! - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
Profile photo of Sonni Mottin

Sonni Mottin

July 22, 2024

5  out of  5
rating by Sonni Mottin
"Sandra does exelent service, good comication, exelent cusyomer service she explain everything very good"
We responded:
"Hey Sonni! Thanks so much for the awesome review! I'm really happy to hear that Sandra provided excellent service and clear communication. We're grateful to have her on our team! If you ever need anything else, feel free to reach out. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
Profile photo of Roman Sanchez

Roman Sanchez

July 22, 2024

5  out of  5
rating by Roman Sanchez
"Sandra dio muy buen servicio"
We responded:
"Hola Roman, ¡Gracias por su comentario! Nos alegra saber que Sandra le brindó un muy buen servicio. Si necesita algo más en el futuro, no dude en contactarnos. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
Profile photo of Edward Biggs

Edward Biggs

July 19, 2024

5  out of  5
rating by Edward Biggs
"Sandra was very helpful in getting my Home Owners policy reviewed and updated."
We responded:
"Hey Edward! I'm so glad Sandra could help you review and update your homeowners policy! We appreciate your feedback and are always here if you need anything else. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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Sheena Leonard

July 10, 2024

5  out of  5
rating by Sheena Leonard
"I have many policies currently with State Farm and have been a customer for over 15 years. Yerington's office is always helpful and friendly. I recently worked with a Kimberly A. to change some things on my policy, and she was knowledgeable, professional and took care of my needs immediately. I never get a "used car salesman" vibe when dealing with State Farm. Happy customer!"
We responded:
"Thank you for your continued trust in our office for over 15 years, Sheena! We're glad to hear that Kimberly provided knowledgeable and professional service to meet your needs promptly. We appreciate your kind words about our team's helpful and friendly approach. We're here for you whenever you need us! - Jake Johnston, State Farm Insurance Agent, Yerington, NV"
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Jose Morales Rico

June 26, 2024

5  out of  5
rating by Jose Morales Rico
"Excelente servicio, deficiente,recomendado 100%"
We responded:
"Jose, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
Profile photo of Kristie Baumback

Kristie Baumback

June 26, 2024

5  out of  5
rating by Kristie Baumback
"Sandra was amazing! I went in because I needed a policy for a party which I did not know until the day before. Sandra spent over an hour of her time ensuring I could throw the graduation party for my son by getting the policy done. Major kudos to Sandra."
We responded:
"Kristie, I'm happy to hear that Sandra went above and beyond to help you with your insurance policy on short notice! We're grateful for your kind words and glad Sandra could assist you promptly. If you ever need assistance in the future, our office is here to help. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
Profile photo of Mz_ lupe2u

Mz_ lupe2u

June 19, 2024

5  out of  5
rating by Mz_ lupe2u
"Amazing Sevice! Sandra De Anda Lomeli an Account Representative is amazing, she’s so helpful and so patient with all the questions that are asked, and she’s also speaks Spanish so that’s definitely a plus!"
We responded:
"Thank you for sharing your feedback with our office! I am happy to hear how well Sandra was able to assist you. If you ever need anything in the future, don't hesitate to reach out. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
Profile photo of Raul Gonzalez

Raul Gonzalez

June 17, 2024

5  out of  5
rating by Raul Gonzalez
"Excelente servicio nos brindo Sandra"
We responded:
"¡Muchas gracias por su comentario, Raul! Nos alegra saber que Sandra le brindó un excelente servicio. Apreciamos mucho sus amables palabras y su confianza en nosotros. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Que tenga un excelente día! - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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patricia rubalcava

June 12, 2024

5  out of  5
rating by patricia rubalcava
"Sandra was really helpful. Muchas Gracias"
We responded:
"Thank you, Patricia! We are elated that Sandra could assist you so well. ¡Muchas gracias for your kind words! We're pleased to have been able to help you. If you need anything else, don't hesitate to reach out. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"
Profile photo of Stacie Goerzen

Stacie Goerzen

June 11, 2024

5  out of  5
rating by Stacie Goerzen
"Kimberly was great! She answered all our questions and got us set up with our auto and home insurance."
We responded:
"Stacie, I'm pleased to hear that Kimberly provided exceptional service in setting up your auto and home insurance! We're grateful for your positive feedback and glad you had a great experience with us. If you have any more questions or insurance needs, feel free to reach out anytime! - Jake Johnston, State Farm Insurance Agent, Yerington, NV"
Profile photo of Adam Rowley

Adam Rowley

June 4, 2024

5  out of  5
rating by Adam Rowley
"Diana Castaneda was very easy to work with and answered all my questions. Thank you for all the help!!"
We responded:
"Adam, I'm happy to hear that Diana was so helpful and answered all your questions. We're grateful for your positive feedback and look forward to assisting you further in the future! Jake Johnston - State Farm Insurance Agent, Yerington, NV"
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K Heron

May 31, 2024

5  out of  5
rating by K Heron
"Willow helped me with modifying the policy for my father's property. She was knowledgeable and made the process easy and straightforward for me. Excellent customer service!"
We responded:
"Hi, thank you for sharing your experience with Willow! We're pleased to hear she provided knowledgeable and excellent customer service. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Jake Johnston - State Farm Insurance Agent, Yerington, NV"